Problem:
Tray 1 is in Letter size that keeps paper jammed it must be in A4 size.
We are using A4 paper.
Solutions:
1.
To enter in service mode press utility button then press clearstop 00 press again clearstop 01
2.
Copy all the settings of the photocopier before clearing the memory.
copy the IP address subnet mask gateway etc.
3.
Follow the steps in the video of Clearing the memory to return the setting of the tray to A4.
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KonicaMinoltaBizhub163
Источник: rutube.ru