HP OfficeJet 8013 Printhead Failed

TECH TIP: HP OfficeJet 8013 Printer Use SETUP Cartridges Error: --- For HP OfficeJet8013 PRINTHEAD FAILED or FAILURE printer messages this type of problem may be caused by a printer firmware glitch or hang severely clogged HP Printhead nozzles or the carriage assembly that holds the ink cartridges is hindered by an obstruction.
Perform the following steps to help resolve: You should first check for obstructions in the carriage path by clearing any obstructions from the carriage area inside the printer.
1.
With the printer on disconnect the power cord from the rear of the printer.
2.
Open the door to access the carriage inside of the printer.
3.
Look in the carriage path for debris such as crumpled paper or dislodged labels and then remove any that you find. Next you will want to perform a hard power reset on the printer.
With the printer turned ON disconnect the power cord from the printer.
Wait 60 seconds.
Reconnect printer power and retest. If the issue still cannot be resolved then you will need to service the printer.
It is suggested to manually clean the underside of the carriage assembly to confirm ink residue is not causing the issue.
Finally the bottom of the HP OfficeJet PRINTHEAD could be clogged with dried or built up ink residue common problem!.
It is suggested to open the printer and remove all 4 cartridges from the carriage assembly.
Obtain several paper towels and fold 3 or 4 times dampen with water.
Place the damp towel into the lower tray area next to the carriage assembly gently push the towel down to get it as flush with bottom as possible.
Gently move the PRINTHEAD back and forth over the paper towel this action will help remove residual or dried ink from the bottom surfaces of the PRINTHEAD nozzle plates.
You may need to repeat this procedure with a clean towel to ensure all ink residues have been removed.
Note: From the time you accessed and removed all the cartridges you will only have approx.
5 minutes to perform the cleaning with damp towel procedure otherwise the carriage assembly will automatically and suddenly return to the maintenance station.
So perform this operation fast! If the error message PRINTHEAD PROBLEM or numerical printhead code is still observed on the printer it is suggested you remove all four cartridges and power off the printer.
Power on printer and reinstall all four cartridges to see if it clears.
If the problem persists then the internal PRINTHEAD may be electrically damaged or at end of life.
In the majority of cases complete printer replacement is usually required since the PRINTHEAD is not a consumer replaceable part.
Supported HP 910 910XL 915 916XL Ink-Series Printer Models: HP OfficeJet 8010 All-in-One Printer 3UC58D HP OfficeJet 8012 All-in-One Printer HP OfficeJet 8013 All-in-One Printer HP OfficeJet 8015 All-in-One Printer HP OfficeJet 8022 All-in-One Printer HP OfficeJet Pro 8020 All-in-One Printer 1KR57AB1H HP OfficeJet Pro 8020e All-in-One Printer HP OfficeJet Pro 8021 All-in-One Printer HP OfficeJet Pro 8022 All-in-One Printer 3UC65A HP OfficeJet Pro 8023 All-in-One Printer HP OfficeJet Pro 8024 All-in-One Printer HP OfficeJet Pro 8025 All-in-One Printer 1KR57AB1H HP OfficeJet Pro 8025e All-in-One Printer HP OfficeJet Pro 8026 All-in-One Printer HP OfficeJet Pro 8028 All-in-One Printer 3UC64A HP OfficeJet Pro 8035 All-in-One Printer 4KJ65AB1H HP OfficeJet Pro 8035 All-in-One Printer 3UC66AB1H HP OfficeJet Pro 8035 Printer 5LJ23AB1H HP OfficeJet Pro 8035e All-in-One Printer For additional ink cartridge or printer service tips refer to my other Uncle Hulka servicing tips videos.

Источник: rutube.ru